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Whether it’s a fire or flood, most pet parents don’t consider their pet’s safety until an emergency is already happening. Small preparations now can save you and your pet's precious time in case disaster strikes.

Keep your home safe

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On average, it is recommended to check them every month and replace their batteries every two years.

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Remember that pets can be harder to find in stressful situations.

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Never leave lit fireplaces or candles unattended.

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Leave one by your front door so rescue workers know what pets to look for.

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  • Steps you can take now to prepare your pet
    • Use a microchip or collar ID with up-to-date contact information
    • Know where to look for your pet if they’re afraid so that you can evacuate faster
    • Have a pet-friendly place in mind to go in case you have to leave your home
    • Carry a picture of your pet in the event of separation
    • Take a pet carrier or crate with you for transport and safekeeping
  • Build an emergency kit for your pet
    • Basic first aid supplies
    • A 3-day supply of bottled water and the pet’s preferred food, held in a waterproof container
    • Safety harness and leash
    • Waste clean-up supplies
    • Medications and a copy of the pet’s medical records
    • List of veterinarians and local pet care organisations
    • List of the pet’s feeding routine and any behavioral issues
    • Comfort items, such as a blanket or favourite toy, to help keep the pet calm and comfortable
Emergency Resources
Animal Poisons Centre

0800 869 738

A Specialist Service For Poisoned Animals. Free for pet owners.

Pets and People

0800 114 421

Share the loss of your pet with a therapist who will understand and support you 24/8


+64 4 471 0484

The NZVA helps disseminate information within the veterinary community and among animal lovers and advocates to ensure an immediate and helpful response.

In case your pet is lost

Contact local shelters, veterinary clinics, animal pounds

These are the most common places a lost pet will be returned if found. Animal shelters and clinics are also able to identify your pet’s microchip ID and, if up-to-date, will be able to contact you.

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Circle the perimeter of your home with a familiar call or nickname that you use for your pet. With each pass, try to move farther out.

Notify the

Post to a local social media site, search lost & found websites, tape posters of your lost pet on trees and community commonplaces, and don’t give up hope.

Lost Pet Resources

Pets Found by Internet: The Free Information Center For Lost and Found Dogs, Cats and All Other Pets.

Want to help out?

There is always a need to support shelters since they may also be sheltering those that have become separated from their family.

Not sure what to donate? Here are some ideas:
  • Blankets or towels
  • Dog or cat food/treats
  • Gently-used chew toys
  • Leashes or harnesses
  • Pet beds

Some of the simplest ways to help a local shelter include making donations and signing up as a shelter volunteer or foster carer. If this seems like something you would be interested in, make sure to check with the shelter ahead of time so you can provide the support they need without unnecessary confusion.

Another often overlooked way you can help is by becoming a shelter advocate. Simply making a blog or social media page about your local shelters can encourage others to participate or adopt.

Interested in Learning About How Hill’s Helps in Times of Disaster?

Check out information on our Hill’s Food, Shelter & Love program, and how we help shelters and pets in times of need.